Returns & Exchanges

We want you to love every product you hold in your hands.

If something doesn’t feel right, we completely understand. Your tools are a vital part of your craft, and your satisfaction is everything to us.

If you’d like to return or exchange an item, simply reach out to us at hello@bbalash.co within 14 days of receiving your order. We’ll gladly take care of it.

HOW TO RETURN YOUR ORDER

1. Returns must be initiated within 14 days of your delivery date.

2. Send us an email at hello@bbalash.co with your order number in the subject line.

3. Our Customer Care Team will reply with the return mailing address and next steps.

4. If your item arrives damaged or is defective due to a manufacturing issue, we’ll replace it—no extra charge.

5. Prepaid return labels are available for U.S. returns only.

6. For damages that occurred during shipping, please email us right away with photos of the issue so we can help quickly.

Please note: Some items may have different return conditions. Be sure to check the product listing for any specific details.